Purchase of products

Contract Creation

The steps required to create the contract between you and us are as follows:

  • You place the order for your products on the website.
  • We will send to you an order acknowledgement email detailing the products you have ordered. This is not an order confirmation or order acceptance from Liz Clay.
  • When your product is shipped we will send you a despatch confirmation email.
  • Order acceptance and the completion of the contract between you and us will take place on the despatch to you of the products ordered.

We may at our sole discretion refuse to accept or cancel your order. Non-acceptance of an order may be a result of one of the following:

  • The product you ordered being unavailable from stock.
  • Our inability to obtain authorisation for your payment.
  • The identification of a pricing or product description error.

Contract Cancellation

Please note that you are entitled to cancel your contract to purchase goods if you so wish provided that you exercise your right no longer than seven(7) working days after the day on which you receive the product(s).

Please note that your right to return products does NOT apply to products made to your specification unless they are faulty.

Description of Products

Each product purchased is sold subject to its product description which may set out additional conditions related to that product including, without limitation, terms and conditions concerning estimated delivery timescales and , warranties.

We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on the website are correct.

We cannot confirm the price of a Product until your order is accepted. See above.

Security of Data

We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the Website.

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